Privacy policy

Privacy Policy

Last Updated: June 2026

RAINTREE NURSERY ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Contact Information

RAINTREE NURSERY
2901 Jamestown Way, Las Vegas, NV 89102, USA
Email: service@raintrees-nursery.com

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of access

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, remember user preferences, and enhance your shopping experience.

You may disable cookies through your browser settings, although certain features of the website may not function properly.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails and newsletters (with your consent where required)

Payment Information

We accept payments through:

  • Visa

  • MasterCard

  • JCB

  • PayPal

Payment information is processed securely through third-party payment providers. We do not store complete credit card details on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Legal authorities when required by law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Shipping and International Customers

RAINTREE NURSERY serves customers worldwide, except for certain remote areas in Asia and other restricted regions where delivery services may not be available.

By placing an order, you understand that your information may be transferred and processed in countries where our service providers operate.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we will securely delete or anonymize it.

Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of personal data

  • Restriction of processing

  • Objection to certain processing activities

  • Withdrawal of consent where applicable

To exercise these rights, please contact us at service@raintrees-nursery.com.

Marketing Communications

If you subscribe to our marketing communications, you may receive updates about products, promotions, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take appropriate steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

RAINTREE NURSERY
2901 Jamestown Way, Las Vegas, NV 89102, USA
Email: service@raintrees-nursery.com

Thank you for trusting RAINTREE NURSERY.